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Terms and Conditions
Last Updated: 25-08-2024
1. Acceptance of Terms
Welcome to The Reliable Company! By accessing or using our website thereliablecompany.in. (the “Service”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree with these Terms, please refrain from using our Service.
2. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our Service after any changes constitutes acceptance of the new Terms.
3. Products and Services
The Reliable Company offers the following products:
- N95 Masks
- Tire Pressure Monitoring Systems
- Motion Sensors
- PIR Sensors
Product Descriptions: All descriptions, images, and pricing of products are subject to change without notice. We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or reliability of product details.
4. Order Placement and Payment
Orders can be placed through our website. You must provide accurate and complete information when placing an order. We accept various payment methods as listed on our website. All payments must be received before the order is processed. We reserve the right to cancel any order if we suspect fraud or if there are issues with the payment method.
5. Shipping and Delivery
We aim to process and ship orders promptly. Shipping times vary based on your location and selected shipping method. While we strive to meet delivery estimates, we are not responsible for delays caused by shipping carriers or unforeseen circumstances. Shipping costs are calculated at checkout and are non-refundable.
6. Refund and Replacement Policy
Refunds and replacements are only applicable under the following conditions:
- Unopened Orders: Refunds or replacements will only be processed for items that are returned unopened. Once a package has been opened, it is ineligible for a refund or replacement.
- Non-Damaged Items: Items that are damaged or used cannot be refunded or replaced. Ensure that the items are returned in their original, undamaged condition.
To request a refund or replacement:
- Contact our customer service within [X] days of receiving your order.
- Provide proof of purchase and details of the issue.
- Follow the return instructions provided by our customer service team.
7. Warranty Information
Certain products may come with a warranty. The specifics of each warranty, including coverage and duration, are detailed on the product box or packaging. To make a warranty claim:
- Refer to the warranty information included with your product.
- Follow the instructions provided on the product box or packaging to submit a claim.
8. Intellectual Property
All content on our website, including text, images, logos, and product information, is the property of The Reliable Company or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
9. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of these external sites. Access to third-party websites is at your own risk. Any interactions with third-party sites are governed by their own terms and conditions.
10. Disclaimers and Limitation of Liability
Our Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. To the maximum extent permitted by law, The Reliable Company will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Service or products, including but not limited to loss of profits, data, or business opportunities.
11. Indemnification
You agree to indemnify and hold harmless The Reliable Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our Service or violation of these Terms. This includes but is not limited to any claims resulting from unauthorized access to or use of your account.
12. Termination
We reserve the right to terminate or suspend your access to our Service at our sole discretion, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, you must cease all use of the Service and may not access or use it in any manner.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of [Rajasthan/India]. Any disputes arising out of or relating to these Terms or the Service will be resolved in the courts located in [Jaipur].
14. Contact Information
If you have any questions or concerns about these Terms, please contact us:
The Reliable Company
D206 Anand Vihar, Jaipur, Rajasthan
Connect@thereliablecompany.in
+917087224444
